Frequently Asked Questions
Everything you need to know about our Canadian-made botanical skincare.
Yes, our formulas are crafted with natural botanical extracts and are designed to be gentle yet effective for all skin types, including sensitive skin.
Yes, our formulas are crafted with natural botanical extracts and are designed to be gentle yet effective for all skin types, including sensitive skin.
Do you offer international shipping?
We currently ship across North America. Shipping rates and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return process.
Are your products cruelty-free?
Absolutely. Hammam Spa by Céla is committed to ethical beauty; we do not test our products or ingredients on animals.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Where are Céla products manufactured?
All Céla products are proudly developed and manufactured in Canada, utilizing high-quality northern botanicals.